Lindsay Lutjens
1/5
First the good, then the bad: I actually really liked Nurse Practitioner Keith Montgomery (I’ll give him 5 stars) he went above and beyond when it came to concerns regarding my son, and was the first Dr/nurse practitioner that took my concerns seriously and actually discovered something that others have missed. Now on to the bad and why I won’t be returning: On my very first visit there for my son (12 years old) I had walked back with him to do vitals and they asked me to wait in the waiting room. Initially I thought nothing of it and figured it was just a tight space in the area where they were doing vitals. Where I was sitting in the waiting room I could see my son through the small glass window and he had a concerned/confused look on his face. But I went back to checking emails on my phone, all of a sudden I had a sick feeling in my stomach and felt something was wrong (mother’s intuition ♀️) So I grabbed my purse and knocked on the door and asked to be let it, as now I don’t even see my son anywhere in the back. They told me I have to wait, which only intensified my bad gut feeling. And I started getting panicked and repeatedly asking “where is my son?” I finally saw my son walk around the corner, and the Nurse who opened the door was blocking me from entering the back. She said because of his age he needs to be questioned alone. And I kept telling her that he’s only 12, you can ask whatever questions you need to that’s fine, but I want to be with my son. But she kept trying to get me to sit back down in the waiting room and looking at me and treating me as if I was crazy or hiding something. They finally let me back and placed my son and I in an exam room. And my son was just as shocked and nerve wracked as I was. He doesn’t understand why they separated us in the first place as that has never happened before and he relies on me to answer questions for him. Because he’s a 12 year old BOY, need I say more?! 2 nurses met us in the room to ask their questions all while looking at me like I’m a sketchy ass parent ? But I had a gut feeling and my motherly instincts kicked in, can’t really help that! Anyways I kept mulling over it so I decided to look further into VCC and saw on their website that they help minors with gender affirming care. And well that answered all my questions, and told me everything I needed to know about that facility!
