Uptown Dental Group - Whittier, California

Carlos A. A.

⚠ AVISO⚠ Me da vergüenza pero a mi también me estafaron. 😭
Solo quieren facturar lo mas que puedan, son peor que un dealer de autos, solo quieren vender servicios que no necesitas. 🤑
Siempre quieren cobrar $45.00 por una limpieza la ocupes o no la ocupes.
Si llevas a tu hijo va a terminar con todas las muelas parchadas para sacar dinero del medical y de ti. 🤬

Miranda R.

I been going to this dental office for a while now yes they have always been great dental assistants and Dr... But recently my crown fell out I called to make an appointment and the lady that handles authorizations is the person I spoke to was rude and no help at all and to top it off she said they weren't accepting my insurance anymore. When right now I just got off the phone with Insurance people and they said I'm still assigned to that office and they are accepting my insurance. I won't be going back to this office again... Plus I just seen their reviews and now I totally regret ever going there in the first place! 1.9 😱 Good riddance!!

Shannon D. L.

They took an entire row of teeth from me promising me free implants and I cover the cost of dentures. They lied. Restaffed and are now telling me no and intimidating me. At one point, during care, I was told to go home with shards of bone as teeth because they 'overbooked'. I have been patient trying to resolve this, but they don't want to bother. They mutilated me. I am now seeking professional mental help because of this place. Thanks for reading.

Damien D. L.

Not only is this place a trash dump and very dated inside but the owner who I met today missed his calling as a used car salesman bas ed on the interaction I witnessed between my wife and him. They did not get the fit right and after this they refused to follow through on promises that they made to her and she has went through roughly a year and a half of pain and suffering due to their inability to get the fit right after many visits and attempts to do so.

Michael H.

I went to five other dentist and got super high quotes that I could not afford because I needed a lot of work.So I called uptown made an appointment then I read some reviews and it made me hesitant. But I was desperate so I gave it a chance. I got the best quote by far out of any other dentist I went to.I felt the least pain if any I ever felt at any dentist. I ever been to.(I been thru a lot)Every customer thru the 6 month period I met would tell me how much they love it here.So I was nervous to ask him at the last visit. I said why is there a few bad reviews about you guys?So he explains to me he just graduated from USC studied dental and is also a doctor.Also he just recently bought this location from the previous owners that are the reason for the bad reviews. So he is going to rebuild.As happy as I’am with my new smile and the price I felt the need to explain this story to any new or previous customers thank you uptown…

Jason G.

Waited more than three hours 2 of the 3 times I visited this dentist. We took the same set of X-rays twice. After confirming a common procedure that required authorization from my insurance I learned they didn’t submit the authorization until 3 weeks after the second visit. This was confirmed by my insurance rep. The office staff can usually help expedite pre-authorizations and appeals, in this case the office staff refused to help expedite the authorization despite communicating that I was in a lot of physical pain. The dentist said authorization takes 30 days but when speaking to my insurance rep they said authorization takes 7-10 days.

In short, Erica was behind this horrific experience that led to my insurance being charged multiple times with no procedure performed. In addition she asked me for payment on a procedure that I confirmed would be 100% covered by my insurance. I left this dentist and learned they wanted to perform unnecessary procedures and that the billing side of things described by Erica was entirely incorrect and more costly than it needed to be. Erica was rude, unhelpful, and completely misinformed. Avoid at all costs!

Bianca S.

I was terrified to find out that my front tooth was shaved off without my knowledge. I was told that it was necessary to remove a growing cavity, but that made no sense. I was also completely overcharged for basic cleaning and one filling. Upset at the charges and at the fact that my front tooth was shorter than the rest, I paid and left for good. Then six moths later I get another bill in the mail for charges I never agreed to and now I am in collections because I refuse to pay for a treatment never received.

Jerry L.

Do not take your kid here for braces. They will nickel and dime you till blue in the face. I took my son here for his braces 3 years ago. My initial charge was somewhere in the range of 5k. I agreed to pay this amount because they assured me this included everything. However, they failed to mention the Co payment everytime my son needed to go in to tighten his braces. Also, they extended my son's time he needed to keep his braces and they are charging me $70 for every visit each month. My son missed 2 months due to a surgery and this crappie places still charge me $140 for those 2 months. The attendant told me that's just the way it is everywhere. It is not. I took my other son to Whittier dental and it is a one time charge. I think after it is all said and done I will be in for about 7k for my son's braces. Take your kid anywhere but here.