Springwood Dental Associates - York, Pennsylvania

Hanna F.

Dr. Green at Springwood Dental has been my dentist for probably 10+ years here (yes I know this review is long overdue lol) and he is THE BEST. I’ve always struggled with anxiety especially at the dentist and especially when I was a kid. Dr. Green- even when he fresh out of school- has ALWAYS made me feel heard, important, and special. He has exceptional dentistry skills; he’s not awkward, he always makes you laugh, and you know he genuinely cares. He’s a big family man, and does great work on both kids and adults (he treated me as both). He’s done all of my teeth two times over, and I seriously just couldn’t recommend him more. And I cannot forget to mention his assistants- every single one is amazing, gentle, and again you can tell just genuinely cares about giving you the best dental care they can. 12/10.

Chris G.

I am giving Springwood Dental three stars because of how long it takes to get an appointment in. I recently had a cleaning/checkup the other day which was near the middle of January and have my next appointment scheduled for August almost 8 months out. I believe it’s excessive to force you to put time aside that far out especially since it’s generally recommend to meet every 6 months with your dentist. It makes me concerned if I would be able to get in within a timely manner if I needed emergency dental treatment. It tells me the office might be scheduling more patients than they can reasonably handle.

Other than that. The staff was attentive. Some of the more experienced Doctors such as Lupinetti retired. Haven’t really interacted too much with the newer staff but I have had good experiences with them. Goodluck getting an appointment scheduled in a timely manner if you’re a new patient.

John L.

After being a longtime happy and paying customer to them. Thye decided when i turned 65 they don't want me anymore and won't take any insurance i have. So I hope you enjoyed all the money i spent over 18 years. Before you allowed me to pay off large bills, now since I am a senior citizen you require everything up front.

Emily G.

This was the only dental place out of multiple that I called that could get me in for an emergency visit same day. Not sure of the ladies name that helped me, but she was the best! So understanding of my anxiety of having dental work done. Dr green was my doctor who did my procedure. Both walked me through the procedure and made me feel so much more comfortable. I will definitely keep going to this office. Great staff and very professional. Can’t thank them enough for the work they did!

Brad B.

My family and I are fairly new to this practice, but with the little time we have had here I wish I had found them years ago. The staff is so professional. They also make you feel comfortable and at ease. My daughter is 'special needs' and they have been so kind to her and helped to minimize her anxieties during procedures. I am looking forward to continued business with this wonderful establishment.

Juli B.

My son had an appointment today and he made the hygienist work for it. He refused to lay down but she got creative and cleaned his teeth while he was sitting up to make him comfortable. I appreciated her ability to get as much cleaning in as she could because he didn’t make it easy. Thank you, Adrianne!

Dale B.

Absolute INCOMPETANCE by their employees and outright DISRESPECT toward their clients. After having a tooth pulled I had a periodontist install an implant on March 7th, and scheduled a follow up with him for May 31st. I then called Springwood Dental Associates to schedule an appointment to have a crown installed on the implant after May 31st. The employee I spoke with at Springwood Dental Associates told me that she wasn't allowed to schedule the crown appointment until they receive clearance from the periodontist. Fair enough. I asked the Springwood Dental Associates employee what would be the lead time for an appointment once I get the clearance from the periodontist, and she replied that they can get me in to their office within 2-3 weeks. She also requsted that I download the patient forms from their website and fill them out ahead of time. Yesterday, May 31st, I received the clearance from the periodontist, so today June 1st I took my patient paperwork to Springwood Dental Associates in order to schedule an appointment to have a crown installed on the implant. The first thing I noticed upon arrival is that their handicapped parking and accessible path of travel between the parking stall and the front door of the business does not meet Federally mandated ADA handicapped accessibility requirements and is unsafe for handicapped people to use. This is a civil rights violation against physically handicapped people and expresses disdain and disrespect by Springwood Dental Associates against handicapped people. As I entered the building I noticed that all the seating in their waiting room was filled with people. This indicates that the staff of Springwood Dental Associates are extremely disrespectful of their clients and their client's time by overbooking appointments and then forcing their clients to sit and wait for staff to become available. Finally, I get to the customer no service window, give the receptionist my completed patient forms as they had previously requested, and requested to schedule an appointment for a crown on the new implant. The employee tells me they are currently scheduling for December. WHAT?!?!?! I informed her that I had been told on the phone that it would be 2-3 weeks to get an appointment. The employee just stood and stared at me without saying anything more, So between violating the constitutionally protected civil rights of handicapped people, disrespecting their clients by overbooking appointments, and then outright lying to me about their scheduling lead time, I can only conclude that the business operations of Springwood Dental Associates is absolutely incompetent.

Iris

Dissatisfied with implants which were hurting me. I went back to get them adjusted. The DDS hastily filed too much of the tooth and refused to fix it. Said "well I don't make them like God does." Terrible feeling after paying so much money.
Brought in another DDS to confirm who of course said " he didn't see anything wrong."