Oroville Gentle Dentistry - Oroville, California

Héctor Ramirez

La oficina es muy profesional, hablan espanol,son los mejores. Se los recomiendo.

Natalie Alberts

Everyone here is so kind and wonderful. I have a special needs son and they have been fantastic working with him, being patient, and especially sweet towards him. It makes a huge difference! I’ve also had extensive work done to remedy a lot of neglected dental history, and I can say that it has been my most pleasant dentist office to have work done. Gentle and as pain free as they can be.

Theodoro

Hi there- I went for my check up at Oroville Gentle Dentistry. My hygienist did a perfect job cleaning my teeth. Then for my check up Dr Keith did my exam found a small filling that neede attention and instead of having me schedule an appt took care of it on the spot. Painless and had me on my way. I really appreciate Oroville Gentle Dentistry. Ted

Joe Devincenzi

The dentists are wonderful and great with little kids. The dental hygienists are also all attentive.

My two stars is from the billing and front desk. Every appointment they sent bills to both of my insurances (dental and medical) which caused much confusion on the billing side. This even caused me to be responsible for payments to Gentle Dentistry even though my insurance should have covered it. It even amounted to one time being over $300 which just turned into a credit. I would never see that money again.

We had been patients here for a couple of years and surprise my wife had a cleaning and was charged for it. I thought nothing of it at the time thinking the billing will catch up but then I received the EOB from the insurance that Oroville Gentle Dentistry is not in the network. I was a bit disappointed that they did not tell my wife before her appointment nor after that they were no longer within our insurances network. Then when I called to cancel all of our future appointments due to them being out of the network, I was just told "yeah sure". So after a couple of years of being patients it just ends like that. Just felt disappointed overall having to deal with the insurance billing mess and just ending it all with a "yeah, sure".

Angela Schneider

Absolutely amazing I’ve been trying to find someone to extract my tooth because of how much pain i was in they got me in and got my tooth pulled same day. They were there for me. They didn’t care about what else is going on. They just cared about me and my pain. Absolutely amazing staff. I just found my new permanent dentist for my family.

Lisa bates

Wonderful staff and excellent care. I’ve been to many different dentist all over the country and they are my favorite. Always on time and respectful. They also take the time to educate me

Christina Hansen

My appointment was switched via phone, I switched not only my schedule but my child's school schedule with 5 hours notice, I specifically asked if any of my services or doctor I was supposed to see were being switched and was informed they were not, I went to my appointment was informed a different doctor would be seeing both my child and myself, I then requested information as to what my appointment was canceled hygienist informed me 2 other doctors were available, I opted to cancel my visit with the not scheduled doctors and stated my concerns, I did complete my dental cleaning and my teeth and gums are so sore they feel like they might fall out of my mouth and it's almost 5 hours since I had my appointment the hygienist was so rough with my mouth and my child's he actually was yelling in pain during his visit which has NEVER HAPPENED BEFORE TODAY.
VERY DISAPPOINTED
Spoke with office manager who defended staff and office by saying a hygienist had left the office and nothing could be done, I definitely feel without a shadow of a doubt I was treated rough and my little one was also all because I said that I was not happy with the service I had received today.

KAT S

I was looking for a local Dentist in Oroville and after talking to several people decided to try Oroville Gentle Dentistry.
I was able to get a new patient teeth cleaning and x-rays and exam all on the first day another Dentist I tried in town told me that was not possible so I had walked out, and so glad I did.
Oroville Gentle Dentistry Was transparent in all their work and charges there were no surprises. They were extremely affordable knowledgeable and have a wonderful staff that made me feel very welcomed. Sitting in the reception area I saw that other patients were directed very kindly through payment options, billing options, And Oroville Gentle Dentistry gives a 10% discount for cash payments. I will be bringing my son here and my mother this will be my Dentist going forward.