Orange Coast Dental - Santa Ana, California

Lin N.

Just a word of warning to those looking at getting your dentures at this office:
Do NOT get your dentures done with Dr. Nazeri.

We chose this office to get overdentures done, and what a mistake that was. These dentures cost thousands of dollars, and ended up basically throwing all that money away.

The dentures did not fit at all to begin with, and would constantly slip in and out when eating. Both broke within a year! Dr. Nazeri offered no help at all. Just a year later, we had to go to another dentist to redo the dentures. This time we were careful to choose someone with more expertise.

Jody P.

I am unfortunately one of those nervous dental patients which is kind of embarrassing. Dr. Nazeri and her well trained staff are amazing. They are all so kind and gentle. Not only did they respect my feelings, they did an excellent job with my crowns and deep cleaning and everything else I've ever had done there. It's very important to have a dentist you trust and I highly recommend Dr. Nazeri and the entire staff!!!

Christina H.

Please do not pay attention to the negative reviews that are on here. Dr. Nazeri and her team do their very best to work with multiple insurances and quote based on the limitations of the insurance you have. They are trustworthy and I have never been worried about the service. They are available to help when we need them and they are friendly and fun. Do not mistake a traditional dentist model that every dentist has of reviewing information and quoting as a negative thing. It is just how it is done. I love going here and have been a patient for almost 10 years now. I actually enjoy going to the dentist because of this amazing team.

Stephen O.

I am a new patient to Dr. Nazeri's facility; and so, I only have a short 1st-visit history with Orange Coast Dental, which included an x-ray and photo session, followed up by a brief consultation with Doctor Nazeri.
Upon entering the office, I was very impressed with the cleanliness of the facility, as well as the attention to detail aimed at providing an aesthetic and relaxing atmosphere. The welcoming staff was friendly, and the technicians were accommodating and professional.
At the time of recording images of my mouth, I noticed that the equipment used was up to current standards; and again, the area was very clean. As a patient, I cannot stress how important a role cleanliness and orderliness plays, in terms of a confidence-builder.
My consultation with Doctor Nazeri was, not only professional ( informative ), but one which
was sensitive to my condition, along with a genuine
attitude of interest in the information I shared with her. At present, I have only full confidence and high marks ( 5-star ) regarding my experience with Orange Coast Dental.
In closing, I would like to share some thoughts I had regarding some negative comments that were posted. First, I think that it speaks volumes that O.C. Dental would open the door for such posts. The honorable thing is to allow people to give their honest opinion; and, O.C. Dental has done that---truth presented helps both sides. In my own assessment, after reading all the posts, and seeing that most of them were very positive, I concluded that the fair thing to do would be to visit the facility, and then make a first-hand conclusion for oneself.
Sincerely,
Stephen Orozco

Jeanne M.

I have been a patient of Dr Nazeri for several years. She is a top notch dentist! Her facility is spotlessly clean. COVID protocols have been in place throughout the pandemic, and the treatment rooms have state of the art equipment. She and her staff are professional, responsive, and friendly. It’s very apparent from the moment you enter her practice that she cares about her business and her parents.

Rina P.

They took me in as a new patient on 12/8/20 knowing they will no longer accept my insurance in 2021. The dentist knew that I wanted to get all my work done by end of year but basically said I don’t need to rush because HMO benefits don’t expire like PPO. Why would she say this knowing they already filed the paperwork to stop working with HMOs? I just got mail from my dentist that this office stopped working with my insurance on 12/1/20. What They insurance company has opened a case to investigate why they would take me as a patient knowing all this information.

I know why. They got me for TWO appointments. One for xtrays and chit chat basically and second for a deep cleaning (read some other reviews and they say this is what they recommend the most instead of a regular cleaning -billed higher obviously) for cash flow.

I am highly inconvenienced and I have to find a new dentist again. I don’t think this office has the patient interest at heart. The insurance coordinator is very rude. I moved from TX and miss my very PROFESSIONAL dentist office that put patient interest first. I know I’ll find better and will read reviews more closely.

Steve

In short: Doctor was extremely rough/rushed/damaging in her cleaning, I was mislead and not informed on the difference between a deep cleaning and a routine cleaning, and the result cost me $165.

My insurance is with SunLife, which gives me a list of dental offices to select, and I selected this one due to the good reviews. I arrive to the office, fill out some paperwork, and do a few x-rays/photos. Though the purpose of the appointment was for a standard cleaning, they told me I had to come back a different time. I looked it up online, and this practice isn't uncommon, so I consented and came back two weeks later.

The second time, they lead me to a chair, take blood pressure and try to sell some additional treatments that they were clear weren't covered by my insurance, and then left me waiting for the doctor.

The doctor finally arrives after quite sometime, immediately sits down without introducing herself, and aggressively starts scraping my teeth/gums. She was rough and caused a lot of pain, and actually left me with a small flap of gum or nerve behind a tooth that I could move with my tongue and gives an extremely odd feeling, which has dulled but hasn't gone away as of writing this. Keep in mind that I have fairly decent teeth: no cavities, brush twice a day, floss, etc.
I specifically kept track of the time on the monitor in front of me, and from sitting down to her leaving took her no more than 9 minutes. An assistant followed and did some polishing which went smoothly, and took much longer than the cleaning itself.
When I finally get back to the reception desk, they inform me that this will be $165. I find out that the "deep" cleaning is not covered by my insurance. My verbiage from the beginning was a routine/standard cleaning, I had no idea that I was undergoing a "deep" cleaning, and no one communicated the difference to me. Also, is a "deep" cleaning really worth 9 minutes of aggressive stabbing and scraping? I've had "standard" cleanings at least twice as long. There was also a "sales" feeling, as they tried to sell me products multiple times that would be an out-of-pocket expense. Definitely did not seem like they had my best interests in mind.

While the staff and assistants were polite (except for the nameless doctor, will always ask for their name in the future), this was overall a terrible experience and I won't be coming back. I'm not normally a person to leave reviews, and even writing this one I decided to wait to make sure I wasn't jumping to any conclusions. Hopefully the fact that I needed to write my first review will be forewarning to others.

Madison D.

I absolutely love Dr. Nazeri & her work. I have moved away but honestly if I ever need work done on my teeth I would fly back at her office in a heart beat, she's the only Dentist I've trusted & she really tries hard to help me, as well as all her patients. Thank you to her & her staff for all the work they do to help with oral health.