Once Upon A Child Sylvania - Sylvania, Ohio

Victoria N. W.

I only removed one star because a lot of the time, the Jammie’s for littles are dingy and kind of gross. (But they get so much wear prior to being resold so I understand they have seen some days!) Other than that, the selection is pretty great and the clothes are so affordable, especially for those growing babies within their first year. They also have toys but I wouldn’t go there for the toys specifically!

Becky H.

Wonderful place to shop! Very clean. Britney was great at explaining the buy process and pricing. She was patient and very bubbly. Danielle helped me find exactly what I was looking for and was very patient. Great store!

Cassandra G.

Cassidie had excellent customer service! She was so kind and personable. She deserves a shoutout for a job well done! Enjoyed my visit.

Britta C.

Very poor customer service. Lina & the other closing gals need to be managed. Doors were closed before listed hours. Customer tip: if you don’t want to do your job, quit 🤗

Makenzie K.

There were baskets and boxes of items all over the floor in front of and behind the counter, and customers had to step over them to even get in the door. If there are so many items to go through that they are blocking the door, then they should close their buy counter until they can get caught up!
The associates completely lowball the customers on their buy offers, and are very rude about it. I know they need to make a profit too, but they can at least explain their pricing to the customer and not be rude about it.

Matt G.

I regret not paying closer attention to this place years ago....They always have great stuff, a lot of it new, and the staff is always super helpful and friendly! It is a seasonal must stop for my kids nowadays!

Chrystal P.

Update as of 8/23/24
I've raised it to 3 stars because of the kindness of employees. Prices on items are hit or miss, Ive found some items to be $2-$3 away from BRAND NEW retail prices! Becareful when buying. I've found clothing with HOLES and STAINS! Downfall when selling they are EXTREMELY picky seems like its based on who checks your bin. Everytime I go I wash everything fold everything, check for stains....everytime I get my bins back it faithfully says stains and signs of wear.....this is a 2nd hand shop so isn't some wear typical? I recheck everything find no stains.....they also separate "sets" had a winter coat and snow pant set...they took the pants not the coat. Overall I do like this place but wish the selling part was a bit better.

Its an okay place to buy clothes from. But selling items not so much. They took 3 packs of diapers and gently used baby items. Sold them 21 items to only get $21.....so its $1 per item?! I could of made more selling them online! Where are you buying any brand new baby items for $1? Spent over $100 on these items to get not even half my money back.

Stacey K.

Great place to buy cloths sometimes worn and sometimes brandnew with tags still on! Can drop totes off for unwanted cloths, sometimes don't look though the whole thing so best to double check when you go to pick up your tote when there done.