Montecito Dental Group - Santa Barbara, California

Gloria Sanchez Arreola

I am filled with gratitude to have found this dental office covered by my insurance! I have major dental anxiety and Aubrie the dental hygienist there made me feel so comfortable. She was warm, welcoming, communicative and went above and beyond and even helped get a stubborn stain out by getting out a machine that isn’t used in traditional cleanings. Can’t wait to see her again and show her my progress at my next check up! Doctors and office staff are also very warm but I spent most of my time with Aubrie!

Danica Neuhaus

I’ve enjoyed my experiences at this practice! Gentle cleanings, short wait times, easy scheduling. I’ve mainly seen Dr. Kidon. She has wonderful bedside manner, it’s clear how knowledgable she is. She did excellent bonding work for me on a front tooth. It came out very natural, she has great attention to detail. Their dental assistant Hope is very experienced and professional as well. Happy to come here for my dental work!

Eefje

Great care, quality and kindness l

Everyone I dealt with there, from the receptionists, dental hygienists, assistants and doctors were so professional and helpful, I am so glad I stuck with it and found the right dentist for me (I interviewed 4.)

Dr Kelly Kidon and her team were the best and I will definitely be referring her when and where I can. No one likes going to the dentist, and I went through the process of having them remove and replace all my old amalgam fillings, which was a lot of work, but she really made it as pleasant and easy as possible.

My teeth feel like they have been given a new life so I definitely recommend them very highly.

Michelle R

Best dental office! I have been in the dental field for over 25 years and have had the best care and experience with Dr Shepard and his team! Their hygienist, Crystal, is always so gentle and completely thorough! The front office is easy to work with and are always wearing a smile when I walk through the door. Thanks Dr Shepard for my excellent care!

Cody Bahr

First time patient, this was the best dental experience I've had in my lifetime. Crystal, Cindy, and Dr. Baer were all extremely friendly and professional and the office was very nice. Highly recommend!

Kimberly Sorensen

Was seen today for an initial new patient visit.

Only area of improvement would be around scheduling. There was an issue verifying my insurance over the phone. I completed my paperwork online. A way to upload my insurance card would have assisted them likely. Today I texted a copy of my card to Cindy, the insurance verification specialist in the office. That could have been an option earlier also.

Confirming my appointment felt a little harassing. Not their intention to be clear. I received a voicemail from Tracy the day prior reminding me of my appointment and stated unless I was unable to make it, my appointment was confirmed and they would see me tomorrow. Later that day I received a text from Cindy asking me to call the office and confirm my appointment ASAP. I assumed it was an automated text and ignored it because the voicemail directed me only to call if unable to make it and I was slammed at work. The morning of my appointment I received another text from Cindy asking if I was going to be able to make my appointment that day. I texted back to see if it was an actual cell phone and not an automated computer based text stating “yes, I was coming and the voicemail I received stated no need to call unless I was unable to make it.” Cindy apologized and told me they would see me later that day. So again, just a suggestion for improvement but everyone was nice with good intentions. My recommendation is to allow for text reply to confirm an appointment or clarify if texting that we can respond via text. I would even prefer ability to email my appointment confirmation response.

Sorry no pictures of the office. I had a migraine and wasn’t on my typical A Game documenting a review. Also, patient and staff privacy.

Facility was clean and organized. Equipment was in good working order and looked modern. My hygienist was Rosario. She was FABULOUS!!!!! They are lucky to have her. She moved to the area during the pandemic and brings with her ?30 years experience. She has been an instructor and worked with non-profits and FQHCs. She’s friendly, upbeat, personable, professional, works quickly and efficiently. I would/will ask for her again. I hate going to the dentist and dental tools are awkward but she manages them gently and efficiently.

If you’re mouth is fairly healthy like mine always has been, you spend more time with your hygienist than your dentist. That was my case with Dr Shepherd as well. He was friendly, personable, professional, competent, and efficient. He was thorough with my exam and took time to check on any concerns. I didn’t feel rushed but I also felt respected with my time.

Location was easy to find. There are parking spaces conveniently in the back of the building. They lock up for lunch so if you show up early, know they will open the doors again just before 1pm.

Thank you for the wonderful first visit everyone

Serena Hoenig

I saw Dr. Lynda Benedetto and tech Ella. Both were extremely professional and caring to ensure I was comfortable throughout my entire experience. The tempur-pedic chair was a nice touch! Thanks so much, ladies!

cmcn1

The staff work well together and with the patient. Dr. Scarcello and the staff are kind, considerate and explain things well. It's always a good experience. Thanks, guys.

-Carol