Kindred Hospital Ontario - Ontario, California

sewing F.

My son was at this hospital for almost two months. The staff at Kindred Ontario made a horrible situation into a bearable one. No one wants to be in this situation with a child, the staff at Kindred Ontario understands that. Everyone was compassionate, caring, empathetic, and treated my son with so much care and respect. I'm especially grateful for Santos, Martha, Alonso, Kyle, and Johana. I will be eternally grateful for the time they took in caring for my son. Dr. G is a God send that truly defines the term compassionate. There are no words to express our gratitude for everything she's done fot our son. The nurse supervisor Toni is an angel who helped ease the pain and suffering of seeing our son in the condition he was. Finally, the admin staff that made sure the transfer to Casa Colina went smoothly Ruth and Pat. There are so many more people to mention including all the RTs and PTs. God put us in this hospital for a reason and I'm so grateful he did. Thank you everyone at Kindred Ontario.

Kevin H.

I'm really happy with the Ontario Kindred Hospital team. My wife came in for after care for a tracheostomy. She has advanced ALS, and they were able to accommodate her. The respiratory team was awesome in training us for home care, especially Ryan. Case manager Pat went above and beyond, and the nursing team was awesome. Shout out to LVN Ana, CNA Mama Tina. Also Rehab therapist Cinthia.

Chandra C.

My experience here at Kindred Hospital Ontario thus far has been tremendous! Thanks to the wonderful doctors, surgical team, wound care specialists and the physical therapy team I am continuing to heal and feel hopeful. The administrative staff is also a great support system in making sure my health care journey comtinues to run smoothly on a daily basis.

Maggie L.

A CNA told me the day she found out my mother was being discharged, “I am glad she’s leaving because here they try to make them sick so they don’t leave and get a paycheck.” Well she was most definitely saved by her family members who took her out of that hospital! The case manager Patt would give a runaround play phone tag for days once she found out that we wanted to take her out the hospital.
During her stay her health declined with constant diarrhea for a week straight the nurses would give medications without doctors approval. They made my mother sick giving her antibiotics without even knowing what kind of infection she had the day of her discharge day. The doctor took her off the antibiotics and said we need to run tests to see why she had constant diarrhea first. We got her out of the hospital that Friday evening and admitted her to the Emergency Room the following day. They informed us if we waited one more day my mother would not be a candidate for emergency surgery but rather plans for her passing away days.

We took her out of that hospital on her death bed but saved by real professionals at a different hospital! Someone attempted to murder my mother at this hospital. I will never forget!

Leonel O.

My mother was sent to this facility after a hospital stay. Our experience was very disappointing and I would strongly advise families to consider other options.

The case managers were not communicative with the family, and nursing coverage seemed inadequate — there was often one RN for ten patients. As a result, residents did not receive timely care; my mother was left sitting for hours at a time. The building and rooms feel outdated, and although not every staff member was unkind, many seemed short-tempered and easily irritated when asked for help.

Overall, the level of care and communication did not meet our expectations. If you care about the comfort and dignity of your loved one, I would not recommend this facility.

P.S
If you hate your family member and want them to suffer this is the place to put them in otherwise keep your loved out of this place

Grey K. J.

My wife spent her last days in their care. With the myriad of issues she had, the staff was extremely understanding of her needs, and mine. I wish our out come was better, but if she had to be somewhere, other than home, when she passed, there are few places I could recommend more.

Joshua T.

The only good thing my auntie talks about is Security. She say Security always helps her. One time they helped wheel her back in wheelchair when she was feeling weak. They always talk to her, even when her English not good. They take the time to listen and help from there.

She says Security helps her find who she need to talk to when nobody else understand. The others don’t have time, but Security always does

My auntie says the people at the front desk are very kind. She feels safe because of them. I am very thankful for Security. They make her smile when hospital make her stress really bad.

Dawn H.

The Dr's don't have a good command of the English language. They don't listen to the patients. Nor do they have a sense of compassion. I don't think most of the nurses graduated any where near the top half of their class. They don't have enough CNA's to patient ratio. I would never recommend this facility.

Since making this post admin has come to me asking how they can improve my experience here in their facility. I appreciate their genuine interest and concern!