Hospital de la Cruz Roja Española - Palma, Balearic Islands

John B. H.

The Reception at arrival, the nurses, the doctors, the handover between the staff, the constant client focus made us feel safe. And the Cuban doctor went alot of extra miles for us. Thanks. Thank you all. We arrived 01.00, stayed three nights. Best

Chris W.

Super clean, efficient and friendly attention. First class experience whilst attending an ecograph appointment.

Update December 2022.

I have now had my operation carried out at the hospital with 100% success. I will be forever grateful to my surgeon Doctora Margarita González-Onandia López and her team for their amazing kindness, expertise and professionalism.
At every stage I was treated considerately, efficiently and with care and I am now on my way to a fast and full recovery.
Based on my experience here I can sincerely recommend this Hospital De la Cruz Roja Española.

MedLyn M.

Super well run hospital. Great hygiene standards. Helpful kind and lovely staff. Didn't wait long for my appointment. Brilliant service.

Fred T.

" The mission of The Red Cross - to prevent and alleviate human suffering regardless of who it affects and how it matters "
I was sent from Son Espases to meet a doctor here. I just moved to Mallorca less than a month ago and do not speak fluent Spanish YET!
When I entered the doctors room I asked if they spoke English ( which I asked Son Espases before if they did and they said yes ). Both the doctors said NO! I understand a little bit Spanish and the nurse asked " How I could come to Spain and their Hospital and not speak Spanish, INCREDIBLE ". They both REFUSED to talk with me and help me, the nurse was so angry at me that I couldn't talk Spanish, she started laughing in my face and probably said some nasty words as both the doctors laughed at me! I didn't get any help from the doctor or the nurse. They saw how upset I was and they kept talking in Spanish to me knowing that I couldn't understand! I decided to leave at once, and the nurse smiled and said " bye bye ( sarcastically ) "
I slammed the door and went to the receptionist ( she was very friendly ) and told her that they refused to help me because I couldn't talk Spanish. Out of nowhere the nurse came running into the reception and slamed the slide doors so that I couldn't talk with the receptionist, she started screaming at me saying how crazy I was that I couldn't speak Spanish, the receptionist looked at me and told me that she was sorry for me, when the nurse heard her saying she was sorry she starting screaming even more! I was SO upset that I was lost for words, I couldn't believe what just happened at the biggest humanitarian organisation in the world. I've been to multiple hospitals in the world and this is by far the WORST experience.

IF YOU DON'T SPEAK SPANISH, DON'T COME CLOSE TO THIS PLACE!
This " hospital " is exactly the opposite what IRCR stands for!

Checco M.

For sure one of the best clinic in Palma. All the staff very helpful gentle and professional.

Albert V. D.

i just get an operation in cruz roja. wow... very good service. from begin till the end a very good help from the team. thanks a lot

Mark S.

What wonderful caring Doctors and nurses...Lovely lovely people....

Linda K. O.

Great staff and customer service.