Gentle Dentistry - San Diego, California

Joshua C.

I had a wonderful experience with everyone at the office. Iam someone riddled with anxiety so I avoid situations that induce those feelings. I can say that everyone I spoke with helped my anxiety. I initially went for a check up and felt comfortable. I came back for a teeth cleaning, after that a root canal and crown. They are phenomenal at their job. I'm looking forward to coming back to complete my dental plan .

Arezoo H.

They really are GENTLE!! My son and I had a great experience at the Gentle dentistry office. Highly recommended to anyone with anxiety about visiting the dentist. They are so friendly and will make you feel relaxed.

Xavier D.

As a caveat for readers, I originally gave GD 5 stars for their friendly staff and clean, neat environment. But after weeks of not receiving essential contact following my original appointment at the beginning of November 2024, I unfortunately have to come to terms with the fact that my perfect score was misplaced.

First, I want to say that the staff is super friendly. I will not dispute that. I also appreciate how neat and clean the office was - no clutters, spills, unsanitary tool storage, etc. I felt comfortable and at home.

However, other issues really undermined my experience after taking everything into account.

1) Insurance should be verified BEFORE services are rendered. To be fair to GD, I had my information messed up so if they were unable to find me in their system, that would be on ME to address. However, between providing the erroneous advice and confirming that I would be covered for my visit at the front desk when I arrived for my appointment, I was not given the impression I couldn't be found in the system. Instead, I was told that I should be good to go. It was not until AFTER a majority of the new patient visit (x-rays, gum health check, etc.) that I was told they couldn't not find my information so they terminated my appointment after I said I did not want to purchase their insurance plan. So I was stuck with an $89 bill and without a cleaning.

2) Follow-up is essential. After this faux pas, I paid my bill and the front deck informed me that I could come back with my information (once corrected) and get a refund. With this in mind, I took a couple days to get things in order and then came back to provide the proper information. To this day, I have not received a call or follow-up about my insurance (e.g. if I could be found, if I was covered, etc.).

3) Information should be distributed and readily available. To date I have yet to receive the x-rays and photos they took during my visit which would be great to have seeing as I will likely be going to another provider.

Again, I hold no ill will to the staff - they were quite kind. But this series of logistical shortcomings soured my experience overall.

Mana H.

Gentle dentistry is by far one of the best offices where I was teated. Staff are very friendly and helpful. Hygienist is very professional and gentle. Office is very clean. With my fear of dentist, I highly recommend this office. They make sure to make patient comfortable.

Maryam A.

Fillings, crowns

The team is so professional, I had bad experience with other dentists because they over charge you so I had so many questions about billing but Myra and Michelle helped me so kindly. Dr. Abadan herself is such a great dentist. She is so meticulous and kind, always communicating with the patient during the procedure. I just always get a good feeling from her, I trust her and she is absolutely awesome!

Phil S.

This was our first visit to Dr. Abadan and her Gentle Dentistry office. Everyone was very friendly and we received excellent personalized care. Michelle and Myra were smiling and efficient making check in and check out easy, while taking time to make sure I understood the recommended treatment plan and charges (which were very reasonable). We will definitely be back.

Ronald H.

I have been with Gentle Dentistry for many years and have been quite happy with the treatment that I have received from both Dr. Maggie and her daughter, Dr. Pedram. They are both professional and caring and gentle with their treatment.
I also very much appreciate the help I have been given recently by Myra, the office manager. She helped me to get a second opion, at no cost, on some treatment that had been prescribed. She also helped me to get a reduction in my co-pay portion of the bill. Thanks for your help Myra!
Ron

Gary E.

My daughter is getting Invisalign done. They are friendly and professional. I get my teeth cleaned here 2-3 times a year. Plenty of parking.