Exotic Pet Clinic of Santa Cruz - Scotts Valley, California

Kathleen Y.

I was referred to the Exotic Pet Clinic by a friend and The Rabbit Haven. When I first called, I already felt at ease, they were able to find me an opening the next day, since I told them by bunny was sick. It was so easy to book an appt, the staff was very responsive and friendly. After my visit, my overall impression of the staff was that they are very knowledgeable, efficient, and genuinely cared about the animals seen there. The doctor was extremely knowledgeable and didn't seem to have limited time for each patient as some other places do. I was especially impressed with the nurse that helped us. She answered all my question very thoroughly, and was extremely knowledgeable, compassionate, and friendly. I will definitely continue using their services, I highly recommend Exotic Pet Clinic of Santa Cruz.

Alfredo S.

Dr. Stern and her staff are great, caring and professional when helping us and our son Nutmeg. They are always responsive and supportive. Your receptionist Amber, always helpful! The doctors abilities and knowledge go above and beyond!

S S.

Dr. Deng was very attentive and caring towards my bunny. I felt she was very thorough in examining him and really took her time. I felt the same with the assistant, very nice, helpful, and caring! A huge thank you to Dr. Deng and staff for their gentle examination with my bunny Kush! 🙂 I felt at ease that we would be taken care of!

I was very happy with our visit and would highly recommend this clinic to others, my only wish is that it wasn't so far from me.

alexander K.

Excellent care at a reasonable price.

My pets doctor: excellent.
My pets nurse/assistant: excellent.
Front desk people: excellent.
I spoke with someone who spoke for a pharmacist (not sure it was a pharmacist): also excellent.
It feels like you are surrounded by good people.

Katrina H.

The gentleness from the staff along with the knowledge of guinea pigs that they have. You leave there knowing that the nurses and Dr.'s care for our type of pet. All the staff was very wonderful from checking in to our vet techs along with our doctors every time. How sweet and kind the staff is from the moment we get there to even after we leave

SLM

The doctor was very knowledgeable and quickly figured out what was wrong with our guinea pig. They also helped us figure out the minimum amount of tests required to get a diagnosis to help keep costs down. Knowledgeable staff. Will definitely use this clinic again.

Jackie S.

The staff and veterinarians are professional and compassionate. I feel you can trust your animal in their care. I would like to thank them all! Great team and not only with me but I can hear how well they interact with other customers on phone and in person. Very rare these days in customer service.

Zhen X.

My pet bunny had teeth problems and wasn’t able to eat for several days. EPCSC took great care of him by performing professional procedure on him. He’s now in recovery. I cannot thank you enough!