Dr. Richard Cervantes, DDS - Imperial, California

Laura Guerrero

Muy mal servicio. No dejan entrar a Los papas con sus hijos. Hacen procedimientos y ni siquiera te informan ademas que el dentista no da la cara no se presenta. Y por si fuera poco Las que atienden en recepcion hacen comentarios sarcasticos.

Antonia Perez

Mala malarecepción muy groseras , se equivocan en todo.

jkaufold28

I would not recommend this dental office to anyone. If I could give it negative stars I would. I had a 5pm appointment, so being a new patient I arrived 15 minutes early to fill out paperwork. The receptionist didn't even realize I was a new patient until 5:30pm when she finally gave me paperwork and informed me the doctor was behind and it would be another hour wait. I mentioned it would have been nice to get a phone call letting me know the doctor was an hour and a half behind, since I had left work early to make it to this appointment. I decided to wait the hour, I really needed to see a dentist and being new to the Valley this was my first attempt at seeing one. About 15 minutes later the receptionist let me know I was next to be seen. 30 minutes and 2 or 3 more patients go by, so obviously I was not next. By 6:30pm, an hour and a half past my original appointment time, I had reached my limit when the mother of 2 young boys, who has also been waiting for a long period of time to be seen came back into the waiting room. At this point she informed the waiting room they were in the back discussing how they wouldn't be done seeing patients until 9pm that night they were so far behind. She recommended leaving and finding another dentist because this one was a joke. At this point I asked for all of my personal paperwork back and left without seeing the doctor. Very bad experience for a new patient that is new to the Valley.

Adrienne Oyler

The staff was very professional, their concerns for my comfort during my dental appointment nice.

Brianna Cavazos

I went to this dentist with some serious dental work needing done. And for what they said i needed done is completley different then what they did and left me looking like a monster. There is no way i can go out in public like this. I have been made to feel like my self esteem has completley vanished and my confidence is out the window and as far as me getting a job thays not happening. My front tooth they decided to crown and has fallen out post and all and they said they cant fix it. Thwy have no openings til march. How am i supposed to wait that long when you guys are the ones who messed it up. And not only thag you should really decide to not let the assistant dentis t take over.

Gerald Maxwell

This office is full of professionals who treat each client with respect and care. Going to the dentist can be tough, but Dr. Cervantes and his staff explain each procedure to you and what your options are.

Extremely clean environment and they always go the extra mile.

Thanks to each and everyone of uou.

Gerald Maxwell

J

Posting for my dad. He had bad experience after bad experience. He was trying to give this office and the dentist the benefit of the doubt. After today he will not be going back. The dentist refused to talk to him, the staff refused to work with him to help him solve his problem. Horrible customer service, horrible dentist!!

Carlos R. Pitones

I love this dentist office!!!
I've been here since I was a small kid, and the staff there has always been nice and caring!
I would recommend this to a lot of people because I think this is the best place in the Valley!!!!