Vista Community Clinic - Lake Elsinore, California

Carmen Sanchez

Doy una estrella porque si por mi fuera no daría nada pero si no das estrellas o te deja opinar realmente esta clínica da muy mal servicio empezando desde las recepcionista ahorita. INE por unos resultados porque te mandan mensaje que te metas a su portal pero eso. O sirve llamo para u os resultados y no contestan vengo a la clínica y la recepcionista parece que todabia estaba dormida le tuve que repetir varias veces mi nombre y la fecha de nacimiento y le pedí mis resultados porque no te llaman y me dijo pues tiene que sacar cita para que le den los resultados me dijo tengo asta el sábado pero yo no recomiendo esta clínica ni doctores ni personal sabe nada ando en busca de otra

Karin Zelaya

experiencia muy agradable, amigables, y no ha sido mucho la espera. El dentista con mis 3 hijos tambien muy Buena. Lugar limpio tambien.

isabel martinez

Muy ambles todos,Ruben,Veronica,y los del dentista,y muy rapidos.

Very friendly staff and dentist staff are also quick and friendly

Sara Sandoval

Muy buen servicio....

Vikki Kezerle

So I'll start off by saying this the nurse staff and clerical are super kind and caring.. but that's where the good ends

I came in for a Sonogram with Dr.Franics; he was rushy complained about the gown I was given and overall insensitive about my needs/concerns as a expecting mother(wish to wait for pelvic exam)&(had prior miscarriage). I didn't get a date from my ultrasound or pictures and only got to see the baby for like 30sec. I highly recommend not seeing him. I arrived on time as well and waited till 845am till 940am to be seen. Just an overall uncomfortable visit compared to my first.

C. L. W.

Got to the clinic for my appointment for them to tell me that it was cancelled. I never cancelled it but they said I did, which just isn't true. I guess they cancelled or overbooked their appointments and didn't want to own their mistake. I had to drive 40 minutes one way and have someone babysit my child for this appointment and the next available appointment is 2 weeks away, and I'm moving a few days after that and will be extremely busy so this is very inconvenient. Based on the other reviews it's apparent that this place is not run correctly. The doctor I saw (once) seemed like a good one so that's why I added an extra star to this review. Doesn't really matter though if I can't get in to see him with them cancelling my appointments!

Gen Jimenez

Dr Francis failed to tell me my kiddo might have downs. They gave me the run around stating the specialist would inform me of why I was labeled high risk. Then the specialist said my ob would tell me. Wtf. My baby came out healthy but I didn't like that. It's clear they were trying to keep me in the dark so I'd make it past the 24 weeks. So unethical

Lindsay Lutjens

First the good, then the bad: I actually really liked Nurse Practitioner Keith Montgomery (I’ll give him 5 stars) he went above and beyond when it came to concerns regarding my son, and was the first Dr/nurse practitioner that took my concerns seriously and actually discovered something that others have missed. Now on to the bad and why I won’t be returning: On my very first visit there for my son (12 years old) I had walked back with him to do vitals and they asked me to wait in the waiting room. Initially I thought nothing of it and figured it was just a tight space in the area where they were doing vitals. Where I was sitting in the waiting room I could see my son through the small glass window and he had a concerned/confused look on his face. But I went back to checking emails on my phone, all of a sudden I had a sick feeling in my stomach and felt something was wrong (mother’s intuition ‍♀️) So I grabbed my purse and knocked on the door and asked to be let it, as now I don’t even see my son anywhere in the back. They told me I have to wait, which only intensified my bad gut feeling. And I started getting panicked and repeatedly asking “where is my son?” I finally saw my son walk around the corner, and the Nurse who opened the door was blocking me from entering the back. She said because of his age he needs to be questioned alone. And I kept telling her that he’s only 12, you can ask whatever questions you need to that’s fine, but I want to be with my son. But she kept trying to get me to sit back down in the waiting room and looking at me and treating me as if I was crazy or hiding something. They finally let me back and placed my son and I in an exam room. And my son was just as shocked and nerve wracked as I was. He doesn’t understand why they separated us in the first place as that has never happened before and he relies on me to answer questions for him. Because he’s a 12 year old BOY, need I say more?! 2 nurses met us in the room to ask their questions all while looking at me like I’m a sketchy ass parent ? But I had a gut feeling and my motherly instincts kicked in, can’t really help that! Anyways I kept mulling over it so I decided to look further into VCC and saw on their website that they help minors with gender affirming care. And well that answered all my questions, and told me everything I needed to know about that facility!