El Dorado Hills Dental Wellness - El Dorado Hills, California

Thomas Stone

It has been 1 year and 2 months since my wife had a new crown done by Dr. Rika. Weeks after receiving treatment, my wife spit out half of the crown. The crown was thin, and the other half was likely swallowed prior to the remaining portion falling out. Dr. Rika offered to replace the crown with a silver crown OR with a suggested root canal to the tooth so that she could “drill down deeper to get a thicker crown placed”.

We went to a few specialists, including two endodontists and a new dentist, and they all agreed that not only was the crown fragment we saved “on the shallow side”, but that a new porcelain crown could be placed with better preparation of the tooth and avoid any root canal.

It has been almost a year with her new crown and all is good!

We actually have submitted over 4 requests for Cigna to receive a refund from Dr Rika, but all 4 requests have gone unanswered.

Now, onto MY experience… after a cleaning at Dr. Rika’s office (also 1 year and 2 months ago), I was told that my back two teeth (one on each side) had a “surface cavity” that needed attention.

During the actual filling, Dr. Rika made some casual conversation about how “previous dentists she has worked with would rather watch ‘these’ cavities than fill them”.

Well… to date, I have to chew with the front section of my mouth. These so called, ‘surface cavities’ have caused nothing but trouble and any tiny piece of food that is hard sends me through the roof!

After my cleaning, I heard the hygienist say that my x-rays looked “good”. When I asked to see the cavities on the x-rays, Dr. Rika became pretty flustered when pointing out what exactly I should be looking at on the screen. She just circled her pen around and said, “I wish I took a photo of what the tooth looked like visually”…

We have never walked away from a dentist office and have never asked for a refund. They can keep the money but I just truly hope that this review can save someone else from the trouble we went through at this office.

Genuinely, I have zero faith in Dr. Rika or her ability to perform dental work, which is why we will be reporting this office to the dental association moving forward. SO crazy!

Do yourself a huge favor and find another dentist.

PS: I also find it strange how some of her 5-star reviews have “worked with her before”… hope our story helps you!!

Cindy Allocco

I have been in the dental industry for 30 years. I have had some medical issues and find myself not working and having a dental emergency. I had never seen Dr. Rika as a patient. I tell you this so you know I have knowledge of what I speak of.

Dr Rika treated me as she would any other patient. We had tempted together in a previous office meaning we had worked together very minimally for a couple of days at best.

I knew her to be a caring and thorough person and I could have gone to a previous employer but going to her for a limited exam? WOW! She lived up to every expectation I had. She was thorough, explained my options why they were my options. Very caring. Treated me with extreme professionalism as if I had never set foot in a dental office before.

I would recommend her to anyone and everyone… kind thorough professional and to the point and knowing dentistry agreed with her treatment plan completely

A++++++++

Cody Viduya

I love this place. I’ve known and worked with the staff for over ten years. Dr. Rika has a wealth of knowledge and skills, and it shows through her work. The staff really takes a close understanding of you and remembers even the small details. I Highly recommend coming to this office for all of your dental work. You won’t be disappointed.

tommy george

Dr. Rika is awesome. It was five minutes before closing time at her dental office in El Dorado Hills. I walked in because I had a chipped tooth and I used to have my dental work there at this location before she took over this dental office I was greeted with a big smile and I told her what my problem was and she shocked me and said come to the back and let me look at your tooth. She took x-ray. She looked at my tooth and she put a filling in for me. It blew me away. How concerned she was about me being taken care of. She was gentle. She was nice throughout the whole procedure. Where can you walk into a dental office and tell them that you have a little pain in your tooth and they take you in right away nowhere that’s why she’s my new dentist, thank you Riker. See you soon. Too bad all dentist aren’t like her.

Claire Laughlin

HUGE SHOUTOUT to El Dorado Hills Dental Wellness!
If you have dentist anxiety and are in the Sacramento area I couldn’t possibly recommend them more.
I’ve been seeing them for over a year and they’re always gentle, calm, efficient, and do great work!
Today I had a panic attack in the chair and every single staff member and Dr. Rika were there for me.
Compassionate healthcare is under appreciated so I had to take a moment to recognize them.

lexie hayek

I had a great experience with Dr. Rika and the Dental Wellness staff. Everyone was so welcoming and made sure I was comfortable in my visit. Took great care of me while I was there, always checking in and making sure I was informed and comfortable every step of the way. Big thanks to the team!

Shaiheen Islam

I've been to Dr. Rika Prodhan-Ashraf numerous times and I've had such an amazing experience. It's a 40 minute drive for me to see Dr. Rika and it, without a doubt is worth it. Her staff is amazing and makes sure to keep me in the loop and gives me an ETA on when it's my turn to be seen. When Dr. Rika is working on my teeth, she keeps me informed about what she is doing, which I appreciate so much. She also goes out of her way to give me tips and information on how to keep my teeth Healthier. Her passion for her profession definitely shows. She cares about her patients and making sure they get the best results, thats what I take away from her office everyime I visit.

Samantha Makarova

My whole family goes to Dr. Rika. The office and staff are fantastic and Dr. Rika leaves you with exceptional work. I would absolute commend her office for your dental needs.