Endo Care - The Endodontic Group Practice of Dr. Ali Rezai - Pinole, California

Spice Allen

Burned lip…
I was referred here by my dentist for a procedure. The place was clean and the dentist was nice, things were going so well. Then, during the procedure I felt a quick sharp sting on my lip while he was using a machine. The pain came and went very quickly. After the procedure was done I looked at my lip, while still in the dental chair and saw this strange mark along with swelling on my lip. I realized that he burned me. (My lip was still numb at this point.) They tried to wipe it off but obviously you can’t wipe away a burn.
Now I have to walk around with this strange burn on my lip until it heals and hopefully it doesn’t leave a permanent scar.

Also, the laser used doesn’t seem worth the price that they charge. It was used for a few seconds during my procedure and it’s priced at $250. Drilling was still required and it did not seem to cut down on the time of the procedure since it still look almost 2 hours when the dentist said it would take about a hour.

I don’t know when my lip will heal or if it will leave a scar. The dentist attempted to blame it on the procedure being difficult but I don’t think that excuse is cause to burn my lip. The proper response is “sorry, I made a mistake”.
I’ve never experienced anything like this before. Clearly, I’ll be going somewhere else in the future.

(See pictures)

Marilyn Warren

Very inviting atmosphere. The ladies at the front desk were awesome. Actually everyone I dealt with was very knowledgeable and friendly. The dreaded root canal. The doctor was amazing. He explained everything before the procedure and as he went along.

Joseph Stanley

Dr. Ali Rezai performed my very first root canal today. I was terrified going in. The staff at Endo care were fantastic. The procedure was easy on my end and painless. Dr Rezai and Nashwa have impeccable bedside manner. They were very gentle and kind throughout the whole process. It was honestly nothing like I thought it would be and I’m very glad that I got it done. I would highly recommend Endo Care if you’re like me and scared of root canals and dental work.

Jeff Long

Pleasantly surprised that my root canal procedure went so smoothly. Minimal to no pain during the procedure and didn't need additional pain killers afterward. I was made aware of what was happening before and during throughout the procedure.

Highly recommended!

Taylor Morgan

My care was excellent. I had a root canal with basically no pain, gentle shots, and a thorough explanation of some complications that arose from an unusual root system I have. Can’t recommend them highly enough.

Dawn Wellner

My experience was amazing. I had to have a root canal. Teddy went above and beyond with caring for me. The doctor was amazing as well. I am Glad I was able to get the care I needed today.

Sandy Hartfiel

My daughter needed an emergency root canal done on July 09,2024. Endo care Pinole was able to get her in the same day and evaluate her situation and was able to do the root canal the same day! The staff was so courteous and helpful with all the paperwork. Dr. Tang was able to do the root canal and was so respectful of my daughter's anxiety disorders. He made sure she was calm and comfortable before performing any procedure. She was completely numb and had no further pain in that tooth. He made sure the tooth was completely taken care of and was so apologetic about the whole situation. The staff called my daughter the next day to check on her and to make sure she was still feeling better and went over after care instructions again. I highly recommend this office for treatment! The best care was given! Thank you so much to all the staff for your time, care, and support!

Samantha Chavez

I was referred to EndoCare by Dr. Bayat at Richmond Dental. The staff at EndoCare have been knowledgeable and friendly. I have called to make adjustments to an appointment, as well as just inquiring about treatments. They have gone above my expectations.